FAQ

Frequently Asked Questions

Where will my order be shipped from?
Your products will be sentfrom the fulfillment center closest to your shipping address. We ship to United Kingdom, France, Spain, Germany, Italy, Ireland, Netherlands, Poland, Czech Republic, Sweden and other European locations. You can see a full list of countries on your on the checkout page

Which courier do you use?
We use SwiShip, Amazon Logistics, DHL, DPD and Royal Mail for Blue Butterfly Pea orders in Europe. If you have a preferred courier or wish to use a prepaid mailing sticker, please contact us before placing your order.

Do you ship to other countries?
If you are based in a location which cannot automatically checkout on the web site we are able to serve you, but not via our standard fulfillment network, please contact us directly to place your order. Many customers prefer to order directly via our Facebook page. We can ship worldwide using DHL and other express couriers.

How long does it take for delivery?
Many orders are received next working day but in general allow 5-7 business days for delivery. During the recent Covid19 pandemic, some orders have been delayed so please be aware of this before ordering.

Can I purchase through other sales channels?
You can find our products from us directly and our distributers on Amazon, Ebay, Onbuy, Fruugo, Facebook, Etsy and many other popular online market places.

What are the payment options?
We accept a flexible range of payment options including; Bank transfer, credit/debit cards, Paypal, Skrill, Bitcoin, Monero. If you wish to pay using another method, contact us to discuss.

Can I buy wholesale quantities?
We have wholesale pricing available from 5kg up to 1000kg of Clitoria Ternatea products. Currently we supply wholesale blue butterfly pea flowers and powder to some of the most well known bakeries, tea shops, gin distilleries and cocktail bars around Europe and the world. Our products can be delivered white label with your company branding and local language if required. Contact us via our Facebook page or email to discuss wholesale options.

What is a backorder?
We regularly move stock of Blue Butterfly Pea Flowers around the world. Each week we import over 100kg of Clitoria Ternatea flowers and powder into the UK. In the rare case your item has not reached a local country, you are able to backorder the item from our store. We will hold your order and dispatch it as soon as the item becomes available. We will contact you to offer a suitable replacement item, or send a larger size, if applicable.